SHOP POLICY
Policy Page
Welcome to LostKaracter! Below you’ll find all the important details regarding our policies. Please read carefully before making a purchase.
All Sales Final
At LostKaracter, we strive to provide high-quality products that meet your expectations. Due to the nature of our business, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.
Damaged or Defective Items
While all sales are final, we understand that issues may arise. If your item arrives damaged or defective, please reach out to our customer support team within 7 days of receiving your order. Be sure to include:
• Your order number
• A detailed description of the issue
• Photos of the damaged/defective item
We will assess the situation and provide a resolution, such as a replacement or store credit, if applicable.
Welcome to LostKaracter! Below you’ll find all the important details regarding our policies. Please read carefully before making a purchase.
All Sales Final
At LostKaracter, we strive to provide high-quality products that meet your expectations. Due to the nature of our business, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.
Damaged or Defective Items
While all sales are final, we understand that issues may arise. If your item arrives damaged or defective, please reach out to our customer support team within 7 days of receiving your order. Be sure to include:
• Your order number
• A detailed description of the issue
• Photos of the damaged/defective item
We will assess the situation and provide a resolution, such as a replacement or store credit, if applicable.